Moomo Terms of Services
Effective Date: 30th April, 2025
1. Acceptance of Terms
By accessing or using Moomo’s services (“the Platform”), you agree to abide by:
- These Terms of Service
- Our Privacy Policy
- Our AML & KYC Statement
- Any applicable financial, data protection, and trading regulations in your jurisdiction
Important Notice:
Automated trading carries inherent risk. Moomo does not offer financial advice or guarantees of performance. Users are responsible for understanding the risks before engaging with any of Moomo’s AI trading strategies or crypto farming modules.
2. Definitions
- User: Any individual or entity accessing or using Moomo’s Platform or Services
- Services: Moomo’s AI-powered trading bots, cycle simulations, crypto farming plans, and other investment automation tools
- Content: All software, code, branding, reports, documents, UI/UX, educational materials, and communications distributed via the Platform
3. Prohibited Users
Access to Moomo is prohibited for:
- Individuals under the age of 18
- Persons located in or associated with sanctioned jurisdictions (e.g., North Korea, Iran, Cuba, Crimea)
- Entities or individuals listed on any OFAC, FATF, or EU AML watchlists
- Individuals attempting to bypass KYC/AML verification or use false documentation
4. User Obligations
As a User, you agree to:
- Provide accurate, up-to-date, and complete registration and verification information
- Only use the Platform for lawful purposes
- Not attempt to reverse engineer, hack, or misuse the Platform in any form
- Acknowledge and accept the risk of capital loss when participating in AI-driven trading or farming strategies
- Accept sole responsibility for your wallet(s), investment decisions, and outcomes resulting from the use of Moomo tools
5. KYC Requirements
To comply with AML regulations, all users must complete identity verification before accessing the full platform. Tiers may apply:
Tier 1 (< €10,000):
- Email verification
- Phone verification
Tier 2 (≥ €10,000 or high-risk jurisdictions):
- Government-issued ID
- Proof of address
- Selfie or biometric confirmation
Moomo reserves the right to request additional information, suspend accounts during review, or restrict access if verification cannot be completed.
6. Limitation of Liability
Moomo, its affiliates, directors, and agents shall not be held liable for:
- Downtime, delays, or data inaccuracies caused by third-party partners or market disruptions
- Regulatory restrictions in the user’s jurisdiction that limit or prevent full platform usage
- Any indirect, incidental, or consequential damages
The user accepts full responsibility for using Moomo’s Services and assumes all associated financial risks.
7. Termination of Access
Moomo may suspend or terminate your account at any time if:
- You breach these Terms
- You provide false information during registration or KYC
- You engage in suspicious or unlawful activity
- Your use of the Platform violates local or international compliance standards
To exercise any of these rights, contact support@moomo.net.
8. Governing Law
These Terms shall be governed by the laws of Ireland. Disputes shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
9. Changes to Terms
We may update these Terms periodically. All updates will be posted to this page with a revised effective date. Continued use of the Platform after updates implies acceptance of the revised terms.