Moomo Privacy Policy

Effective Date: 22nd Sept, 2025

1. Introduction

Welcome to Moomo.net We take your privacy seriously and are committed to protecting any personal information you share with us. By registering or using our platform, you confirm that you are of legal age in your jurisdiction and that you consent to the terms of this Privacy Policy.
This policy explains how we collect, use, protect, and share your personal data when you access our AI-powered trading network and services.

2. Collection of Personal Data

We collect only the information we need to operate securely, improve performance, and comply with regulations. This includes:

Registration Information:

When you create an account on Moomo, we may request:

• Full name
• Address
• Phone number (optional, for account recovery)
• Country of residence

Verification Information (KYC)

To comply with AML and regulatory requirements, we may request:

• Government-issued photo ID
• Proof of address (utility bill or bank statement from the last 3 months)
• Selfie or biometric verification

Financial Information

We may collect financial data necessary to facilitate platform operations, such as:

• Cryptocurrency wallet addresses
• Linked account references (only when needed for withdrawals or deposit reconciliation)

Technical Information

When you use our platform, we automatically collect:

• IP address
• Device and browser type
• Operating system and referral URLs
• Session logs and click-stream behavior (for performance and fraud detection)

Voluntary Data

We may collect additional data when you:

• Contact our support team
• Complete surveys or feedback forms
• Participate in product testing or feature previews

3. Use of Collected Data

We use your personal data for the following purposes:

• Account Management: To register, verify, and manage your Moomo account securely.
• Transaction Processing: To facilitate time-boxed trading cycles, simulations, deposits, and withdrawals.
• Platform Optimization: To monitor performance, debug issues, and improve service delivery.
• Security & Compliance: To detect suspicious activity, enforce AML/KYC rules, and meet regulatory obligations.
• Communication: To send important updates, service alerts, and support responses.

4. Data Sharing & Third-Party Services

We do not sell your data. We only share it with trusted third-party partners when necessary to:

• Conduct KYC verification (e.g., regulated ID processors)
• Execute trades or hold custody through licensed brokers and exchanges
• Deliver user support services
• Fulfill legal requests (court orders, government authorities, etc.)

All partners must comply with GDPR, data handling standards, and sign binding agreements.

5. Data Security

We apply strong encryption protocols, two-factor authentication (2FA), and regular security audits to protect your data. Access is strictly limited to trained personnel and monitored through internal controls.

6. Data Retention

• KYC documents are retained only for as long as legally required by financial regulations.
• Usage logs are kept to improve platform operations and comply with audit requirements.
• You may request full account deletion once all obligations (trades, withdrawals, etc.) are closed.

7. Your Right

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (subject to compliance)
• Withdraw consent at any time
• File a complaint with your local data authority

To exercise any of these rights, contact support@moomo.net.

8. Cookies & Tracking

Moomo uses minimal cookies to:

• Remember login sessions
• Monitor usage analytics (non-identifiable)
• Prevent fraud and abuse

You can manage cookie settings via your browser at any time.

9. Changes to This Policy

We may occasionally update this policy to reflect legal, technical, or operational changes. When we do, we’ll notify you by email or platform notification. Your continued use of Moomo after changes means you accept the revised terms.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices:

• Moomo Ltd
  17 Tara St, Dublin,
  Ireland.
• 📧Contact@moomo.net
• 📞+353 45 951 2946